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Shipping Information
Shipping is more than a service, it's an art form, and we practice alot!

Shipping Guidelines

Orders usually ship within 24 hours of being placed, and orders received by Noon EST usually ship the same day.
Our warehouses only ship Monday-Friday, so orders placed over the weekend are scheduled to ship the next business day.

Next Day and rush shipping orders must be received by 1:00pm EST to ship that day. Next Day orders received on a Friday will not arrive on Saturday, please note you must choose Next Day Saturday shipping, otherwise your order will arrive on Monday. 2nd Day orders received on Thursday will also NOT deliver on Saturday, you must choose either Next Day or Next Day Saturday shipping.

Items that are from our Extended Catalog or are on back order will ship separately, usually in a 2-4 week window from the time your order is placed.

True Story Christian Movies currently ships everywhere in the continental and nearly continental United States. This includes American Samoa, the Virgin Islands, Puerto Rico, Guam, and our men and women in the Military with AE/AA/AP Addresses. The following shipping chart provides the estimated regular delivery patterns. Please note, these are estimates only, actual shipping times may vary based on stock levels, order volume, and service delays from holidays or weather.

Shipping Pricing

We currently offer standard shipping prices no matter where you live in the United States. Our actual domestic shipping rates are below:
Please Note the Delivery Estimates are for total weekday/business days unless the delivery service also includes Saturdays. For example, "Standard Ground's 3-4 days is Monday-Saturday, so if your order ships on a Thursday, it may arrive on Monday." If you need your order by a specific day and aren't sure which option to choose, email us before placing your order and we'll be happy to help you choose the best option.


First Item Per Additional Delivery Estimates
Economy Ground $6.17 $0.66 4-8 Days
Standard Ground
$9.37 $1.65 3-4 Days
2nd Day $11.02 $1.86 2 Days/Not Including Saturdays
Next Day $21.42 $1.86 Next Day Mon.-Thurs./Not Including Saturdays
Next Day Saturday $31.57 $1.96 Next Day Saturday Only
Media Mail $3.50 $1.29 5-9 Days (Except 1 Item Orders Usually 3-5 Days)
Priority Mail $9.89 $2.78 3 Days Continental USA Guaranteed

Return Policy

Our return policy is very simple; you can return any item you purchase within 90 days of receiving it. We only have three rules regarding returns to insure that they are able to be processed.

#1 You MUST include your return label, or a printed copy of your emailed receipt.

#2 You MUST ship the return to the distribution center that sent it to you, Do NOT ship any returns to our P.O. Box.

#3 Returned items MUST not be opened, everything must be sealed and in resalable condition. Damaged/defective products are the only exception.

Refund Policy

All returns received in accordance with stated return policy will be promptly processed for a full refund of the purchased price.

Shipping costs will be refunded in the case of damaged, defective, or wrong items sent. If you received a damaged, defective, or wrong item, we will also refund your cost of shipping the product back to us if you send the order via Media Mail.